Terms of service
Terms of Service - DREAMWAVER
Last Updated: February 24, 2025
Welcome to DREAMWAVER! These Terms of Service govern your use of our website and services. By accessing or using our website (www.getdreamwaver.com), you agree to comply with and be bound by the following terms and conditions.
1. General Information
DREAMWAVER is a registered business offering high-quality products through our online store. We reserve the right to modify, suspend, or discontinue any product or service at our discretion.
2. Account Registration
To make purchases on our website, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update your account information as necessary. You are responsible for maintaining the confidentiality of your account information and are fully responsible for all activities under your account.
3. Orders and Payments
By placing an order on our website, you are making an offer to purchase the item(s) in your cart. We reserve the right to accept or decline your order for any reason, including but not limited to the availability of stock or issues with payment processing. All payments are processed securely through trusted payment providers, and by placing an order, you agree to provide accurate payment information.
4. Pricing and Taxes
All prices displayed on our website are in GBP and are subject to change without notice. Applicable taxes will be added to your order at checkout, based on your location. We are not responsible for any import duties or taxes that may be applied by your local government.
5. Shipping and Delivery
We offer shipping to the UK and may offer additional international shipping options. Delivery times are estimates and may vary depending on the location. We are not responsible for any delays caused by external carriers, customs, or force majeure events. Shipping costs will be calculated at checkout.
6. Returns and Refunds
Please refer to our Refund Policy for detailed information on returns and refunds. You have the right to return most items within 14 days of receiving your order, provided they are unused, undamaged, and in their original packaging.
7. Product Information and Availability
We make every effort to ensure that the information, descriptions, and images on our website are accurate. However, we do not guarantee that all products will be available, and the details on the website may change without prior notice. If an item is out of stock or unavailable, we will notify you as soon as possible.
8. Intellectual Property
All content on our website, including but not limited to text, images, logos, graphics, and software, is the property of DREAMWAVER and is protected by intellectual property laws. You may not copy, reproduce, or use any content from our website without written permission.
9. User Conduct
You agree to use our website only for lawful purposes and not to engage in any activity that could harm, disrupt, or interfere with the operation of our website or services. You agree not to upload, transmit, or post any unlawful, defamatory, or harmful content.
10. Limitation of Liability
DREAMWAVER is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our liability is limited to the amount you paid for the product or service in question.
11. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes relating to these terms shall be resolved in the competent courts of the United Kingdom.
12. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. The updated terms will be posted on this page, and the "Last Updated" date will be revised. By continuing to use our website, you agree to be bound by the revised terms.
13. Contact Information
If you have any questions about these Terms of Service or need assistance with your order, please contact us at:
- Email: hello@getdreamwaver.com
- Address: 30 N Gould St STE R, Sheridan, WY 82801